For tenants, property managers who promise one thing and deliver nothing is unacceptable. As rental prices increase, so too do tenants' expectations on what exceptional customer service looks like. If you want to avoid these start using some of the tips above, and keep your tenants happy.
Ideas and trends that are shaping your business are likely to be disrupted by new and advancing trends in technology and old strategies may not work as well anymore. If you want to stop your business from becoming another statistic, try using these hacks for future-proofing your business.
Investing in property is a solid asset, which has the potential to increase your wealth over time. The reason it is very important to invest in the right property is that one small mistake can cost you a lot. Here are some tips to help you pick the right location for your next investment:
While you will be busy as a middleman between the landlord and the tenant, you will hire trade professional to solve issues at the ground level. Here are some of the things that you need to consider while hiring your property maintenance team.
How often do you clean your roof? Maintaining & repairing are ordinary activities you can’t avoid. This guide shows how to clean a colorbond roof and keep it new.
The business of property management does not need to be bogged down by the bureaucratic paperwork. Property managers need to consider these factors while choosing a property management software.
Making the decision to sell your investment property needs a lot of consideration.Sometimes the costs of selling can far outweigh paying a property manager
There’s 250,000 service providers with a registered trade business, but the rate of service providers adopting smart technology to run their business continues to lag.
As a property manager, you should be conducting regular inspections of your properties. You place trust in tenants to maintain a property and follow lease rules, however you need to run routine inspections to ensure there’s nothing wrong with any property you find yourself managing
Electricians require a licence by Australian standards. But how will you choose the right electrician? Here's 5 things to consider before hiring an electrician.
Being a property agent isn’t an easy job. There are a multitude of tasks that you are responsible for. It is only natural for you to overlook a few things. Unfortunately, more often than not, it is trust accounting. Here are 5 common trust accounting mistakes that property agents often make.
We spoke to co-founder, Rafael Niesten about his experiences at the Startup Grind Global Conference and where leaders need to focus in order to drive the success of their business.
We spoke to co-founder, Rafael Niesten about his experiences at the Startup Grind Global Conference and where leaders need to focus in order to drive the success of their business.
Compared to some professions, the skills needed for successful property management aren't as straightforward. In this post, you'll learn all about the various aspects that make up the skill set of an amazing manager.
When preparing your property for sale, consider the best ways of creating an engaging first impression. We tackle the professional vs DIY debate for photography
Today, technology like cloud computing, document scanning, and organisation of files are making things feasible and affordable for small and large businesses. If you are a property manager, dive in to know how going paperless can help you:
The new GDPR policy applies to all companies who possess client personal data, and property management is one of them. So, whether you are a property manager or a real estate agent, here’s what you need to know about GDPR.
General cleanliness and repairs are a few of the things property managers look at during inspections. See all the aspects that are important to look at.
Repairs and maintenance to rental propertys are one of the most common issues that cause legal disputes between landlords and tenants. As the mediator, property managers need to know and educate both tenants and landlords on whose responsibility it is to fix repairs and maintenance issues.
Routine inspections are a big part of a property manager’s day to day job. Along with the millions of other tasks they’re expected to complete, it can be tempting sometimes to rush inspections and assume everything is fine. No doubt this can often lead to some serious problems down the line, especially if tenants are hiding/performing questionable or illegal substances or behaviour. You can never be too careful when it comes to routine inspections. At Inspection Manager we compiled a list below of red flags or warning signs as a property manager to look out for when completing a routine inspection.
Staying connected with your tenants and building a trusting relationship is key to having better tenants, maintaining well-kept rental properties and being updated with any issues/problems on a rental property right away. Kelly, a Property Manager from LJ Hooker says “The best way to maintain well-kept rental properties with minimal issues is to form more trusting and better relationships with your tenants. Staying connected with check-in messages or calls to tenants is one step closer to a more transparent relationship.”
Routine inspections allow you to identify and address any maintenance or repair issues. This gives landlords peace of mind, knowing their valued rental properties are being maintained and carefully managed. The details recorded at routine inspections are also used as evidence in disputes between landlords and tenants. Therefore, in order to serve their purpose, routine inspections should to be done thoroughly and competently. At the same time, routine inspections don’t have to be a difficult process.
Property managers, do you feel like your work is always following you wherever you go? Even when you’re not physically taking your work home with you, it’s always on your mind 24/7. Work-life balance is a common struggle for property managers and a lack of boundaries often leads to burnout.
Copying, filing, searching, retrieving, refiling, sending, mailing and faxing… on average a property manager spends 20% of their time on paperwork. If you’re tired of doing things the hard way, you’re not alone. Many property management agencies have converted to/created a paperless office and have never looked back since. While the change may seem intimidating at first, here are some compelling reasons why your agency should create a paperless office today.
Being a Property Manager is hard work – you’re always juggling a dozen different tasks on a hectic schedule. Sometimes it’s so easy to get caught up in day-to-day commitments that you forget to focus on the bigger picture -where your career or business is heading. Attending a conference is the perfect way to receive some much-needed inspiration and motivation. There’s no better way to stay informed and network with experts in the property management industry.
What helps improve your property management skills? According to industry experts, it’s about avoiding a few common pitfalls. If these are overlooked, they may escalate into major problems, and can cause serious damage to your performance and wellbeing.
Did you know that your bathroom holds many germs? Cleaning it isn't a fun task and you might end up making many blunders during the whole activity. While it's important to keep a bathroom clean, many people assume this and end up getting infections and other related diseases. You can maintain your bathroom and enjoy your shower by avoiding the following mistakes.
Trying to find a renter to fill a property is hard enough. As a property manager there are many elements that need to come together in order to be able to find the right type of tenants to a property. To sell a product to it's prospective renter, it's essential to write an engaging property listing to ensure success in engaging the right people and satisfying your clients requirements. Writing a property listing seems pretty straight forward right? The Bricks+Agent guide to writing a property listing will help you market any property to the right audience.
Investing in properties is one of the best investments you can make in life. But like any other investment, it is essential to do your research before investing your hard earned money. It is a common misconception that property investment always offers you good returns. You need to consider many factors while investing in a real estate. Here are 5 tips to reduce stress while buying your first investment property.
Too often, potential home buyers make the decision of choosing a rental property from it's curb appeal. Yet, outdoor areas and landscaping is always underdone or overlooked. Impressive and attractive landscapes can add more value to your home. The best time to start cleaning your outdoor areas is a month before you plan to list your home for rent. Doing this will give you enough time to get everything looking perfect and will also remove the impression that you have made last minute changes.
While you're busy working on your craft, you still need to have consistent work and the ability to run your business successfully. Sure, you might have your own systems in place, but there's an easier and more effective solution to help you manage your teams, customers and jobs so you can start seeing results and growth in your business. Here's 4 reasons why the Bricks + Agent onboarding experience for service providers is the best in driving success.
Mandatory maintenance is something that defines the property management industry today. However, things like whether the property’s portfolio is well-maintained or not is something that is questionable. The reason why most real estate agencies are planning to, or already have streamlined their maintenance processes, is ultimately to imrprove their clients' overall satisfaction with their business. Although maintenance is quite beneficial and important for rental properties, it can keep your staff bogged down and start to affect your business, if managed ineffectively. How will you deal with property maintenance tasks? Thanks to the simplified property maintenance system developed by our team at Bricks+Agent, maintenance and repairs at rental properties are a breeze to complete. Here’s how it will help:
Majority of the time its small but consistant issues that reoccur in real estate agencies daily. Whether it’s the lack of maintenance on properties, high turnover of the staff, or simple lack of communication, there's a way to help ensure your clients don't pack up and move on.
It’s often said that the bathroom can make or break a sale. So if you can make your buyers fall in love with this room, there’s a good chance they may be sold on the entire property. But why are bathrooms so important? Apart from the obvious washing facilities they hold, a bathroom is a much utilised room by friends, relatives and other visitors. The state of your bathroom says a lot about you, so it goes without saying that people want a stylish one that’s going to impress. Taking into consideration that a smart bathroom renovation can add considerable value to your home, it’s worth thinking about giving yours the wow factor.
Heating and air conditioning are two of the most important features for your home - making sure that your family is suitably warm in Winter and comfortably cool in Summer. We come to rely so much on air conditioning that it can be a real pain when it breaks down, and it’s Murphy’s Law that it will happen on the hottest day of the year. So knowing exactly who to call, and how much you’ll pay, can save you a lot of stress. If you have a reliable local air con repair service, you can have the system up and running before everyone melts into a puddle. Even if your air conditioner is working fine, it’s a good idea to start making enquiries now so you’re not faced with astronomical charges if the unthinkable happens. As you’ll see, not doing your research about air conditioning repairs can leave you seriously out of pocket.
A tidy garden improves the beauty of your home and keeps you safe. As much as you can keep it clean using the DIY method, it might not be possible if you are busy. You might need to hire a garden cleaner. Garden cleanup cost can be around $45/hr. It depends with the requirements of the job. Sometimes cleaning a garden can be as low as $40/hr or as high as $50/hr. If you need services of a professional garden cleaner, it can cost you on average in Australia $164.84 to complete the whole project. However, this being an average estimation, rates can vary depending on the number of tasks involved.
A property manager must be a skilled juggler of numerous tasks, keeping both landlords and tenants happy. In addition to keeping properties maintained and in good shape, they are responsible for preserving a rental property's value. Although this job only requires a high school diploma, many customers will opt to work with a specialist who has a degree in real estate, finance, or business. We've put together a list of professional qualities a property manager needs hold to make the most out of a successful career.
Do you know who the average Australian property investor really is? Contrary to popular belief, it’s not the super wealthy property speculator buying up rentals left right and centre. In fact it could be your next door neighbour, the one who’s drinking XXXX and firing up the barbie. Don’t believe us? Let’s take a look at some stats to see if we can put together a clearer profile of this person….
Whether you’re a seasoned property manager with an impressive portfolio or a beginner, you want to grow your rent roll and increase your monthly rental income. Right? The good news! Fortunately, there are countless rent roll growth strategies scattered over the web. But the question is what actually works? Which strategies help deliver real results effectively in a hassle-free manner? This article shares several time-tested rent roll growth strategies that really work.
How do you feel about interacting with your home the way you would with a website? In the future your home will know who’s in what room, make your coffee and turn on your lights. It might even choose your clothes for you based on the temperature outside.
Are you planning on remodelling or renovating your house? If you are, you might be considering wallpaper, which has re-entered the style space this year. Available in a wide range of colors, textures, and prints, replacing old wallpaper or installing it in order to improve the property’s overall appearance could add value, attract more buyers and boost your home’s appeal.
Does your job revolve around customer satisfaction? Working in customer-centric industries like real estate, you will come across a lot of people and making a connection with the customer is vital to the longevity of your business. Establishing healthy customer connections is a fool proof formula for generating repeat business. Customers will come to you not just because they love your products and services, but because you offered them a smooth and convenient experience. The experts at Bricks + Agent have compiled a list of tips and tricks for improving customer connections.
If you're on the lookout for a new career path, becoming a property manager might just be the perfect job for you. Now more than ever, people of all ages are renting instead of buying, so the need for good and professional property managers is out there. A career in property management can bring a decent salary, job security, and steady employment, and if you like to work with people, then your success is almost guaranteed.
Cloud-based property management software is considered one of the most popular and powerful tools for many real estate agencies. But while it is quite popular among many businesses, the software can still be quite overwhelming and mysterious to many, which fuels many myths about it.
