Empowering Tenants With Connected Solutions

Our suite of products works together to solve key pain points for tenants, enriching their rental experience through transparent communications, intuitive tools, and collaborative oversight.
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THE LARGEST AND MOST TRUSTED PLATFORMS

Our Integrated Solution

Unlock efficient property management with Proptech Labs. Explore our suite of innovative solutions tailored to streamline your property management needs.
Bricks and Agent
Your partner in simplifying property management and maintenance workflows.
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Inspection Manager
Enhancing your property inspections with unmatched precision and simplicity.
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Invoice Automate
Streamlining your financial processes for more effective property management.
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Key Automate
Redefining key management for a more secure and efficient property environment.
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RENTALS REIMAGINED

Resolve key rental frustrations to delight tenants.

Empowering tenants starts with understanding their unique pain points across the rental journey. By addressing key areas of confusion, inconvenience and lack of transparency head-on, we transform grievances into opportunities for superior engagement.
We partner with leading agencies and provide innovative property management solutions.

Ready to Upgrade Your Property Management Experience?

Explore our products and see how they can make a difference in your property management strategy. Join the Proptech Labs revolution today.
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Hear from Our Clients

Discover how Proptech Labs has transformed the property management experience for our clients.

We have 1000+ managements we look after and a team of 12. We had a platform previously that wasn't as user friendly and didn't progress. To be able to approve a job and then not have to manually add invoices was a big tick. Everything in one platform - owners, tenants, trades and property managers with a platform that was one thousand times better made the transition so smooth for us.

Nicole Hazell
Associate Director, Residential Property Management.

The transparency between all parties helps our team massively. The whole product and its features make facilitating maintenance very easy and quick. Amazing product with a great team backing the development and support.

Greg Banks
Manager Customer Support, Little Real Estate.

We've had massively increased productivity. Before implementing Bricks and Agent it wasn’t uncommon for us to see 80 to 100 work orders older than 30 days, now this sits at around 20. The trades are really happy using it. It’s really hit our service targets for owners and tenants too.

Cherie Osbaldiston
General Manager, Waikato Real Estate.

I would describe their product as the Uber for property maintenance. We have 45,000 retail customers and we want to be able to give them some productivity tools so that they can manage their retail shop and easily communicate when they have issues.

Aidan Coleman
Former CTO, Charter Hall.

Our Victorian housing teams switched to using Inspection Manager a few years ago and their feedback has been overwhelmingly positive. The cloud-based technology makes it easy to adjust inspection details on the go and the platform itself is simple and easy to use. The tech support is second to none and a huge plus if you have large housing teams managing big portfolios.

Travis Grey
Housing Services Coordinator, Community Housing LTD.

By using the platform, this gives us greater visibility of all contractor jobs, enhances the customer journey and enables us to address any issues with contractors in real time for the 200,000+ properties we manage

Louise Smith
National Operations Manager (Places For People)

We were using Maintenance Manager for 4 years and have switched to Bricks+Agent and the system is easier to use. They are super responsive to improvements and will help your trades, owners and tenants, as well has your team. As they said to us "Your job is to do Property Management, our job is IT - let us ring your tradesperson to help them work out the tech. Most trades has no trouble but you will always get a couple that will struggle with anything new. For our team, B+A is simple to use, troubleshoots with videos for tenants, and we have no hesitation recommending Bricks+Agent to anyone, and we have.

Kaye Matheson
Principal (McGrath Estate Agents)

Bricks and Agent has opened my eyes with regards to how many work orders we are processing as well as the number of renovations we are undertaking. The volume of repairs and maintenance has really shown me how much time it was taking away from our property managers. Through business insights management is no longer left in the dark.

Maria Pakis
Head of Property Management (Harris Tripp)

We made the change to Bricks and Agent at the beginning of 2023. The transition from our previous maintenance programme was seamless. There was plenty of training prior to the change date, and information supplied that we could send to our owners, tenants, and Trade suppliers.The system is easy to use, and the team have picked it up quickly. We have had ongoing support and regular check-ins to make sure we don’t have any questions. When we have needed help, it has been quick and clear.In short, I would recommend the change to Bricks and Agent to anyone considering their options.

Kate Taylor
Manager  - Property Management
Harcourts Hawke's Bay

We implemented Inspection Manager in 2013 during our time under the Devine Real Estate group. This product proved to be a cost-saving solution that increased productivity and saved the business money by minimizing lost hours. Over the years, the app has evolved to accommodate user feedback, gaining immense love and loyalty from our team who refuse to switch to any other platform. In 2022, we introduced Bricks + Agent (B+A) to our business. Previously, we had implemented a different maintenance program that caused headaches for our team. However, the introduction of B+A changed our perspective as it increased productivity and transparency. This shift saved the business money by avoiding the double handling of invoices and created efficiencies that positively impacted the bottom line. Additionally, we incorporated Invoice Automate, further improving efficiency across the team and generating positive impacts on the bottom line. Overall, these technology implementations have proven to be beneficial and will continue to do so for the business, streamlining operations and driving cost savings. I highly recommend any heads of department and business owners implementing these products for their businesses.

Sweeney Altona Rental Team
Sweeney Altona

Myself and the team are happy with the software, it's simple and really user-friendly.

Awad Chennaoui
Team Leader - Senior Property Manager - Licensed Agent
Prudential Real Estate

Bricks + Agent has been amazing and easy to keep track of all maintenance which makes our job easy to be in control from maintenance reported, work orders, and quote requests sent to invoicing and completing the job.The program is very easy and user-friendly and the online support is great! It’s definitely a 10/10 program and would recommend this to anyone in the property management field.

Sweeney  Altona Rental Team
Sweeney Altona

Best system we have invested in!  Since using their system, it has increased our efficiency as a team by 100% in relation to vacates, entries and routines. Our investors love their reports! Our property managers couldn't live without Inspection Manager as it allows us to have full transparency with the owners and tenants.

Danielle Antonello
Head of Property Management Department
Ray White Marrochydore

I've been using Proptech Labs Inspection Manager tool as a property manager, and I couldn't be more impressed. Previously, I relied on a basic Word document for property inspection reports, which was not only time-consuming but also lacked the professional touch I desired. However, since adopting the Inspection Manager tool, I've experienced a dramatic improvement in efficiency and presentation. The tool's interface is intuitive, making the transition from traditional methods seamless. Now, creating inspection reports is a breeze, and the end result is not only professional but also visually engaging. The automatic phrases provided for each photo have been incredibly helpful, eliminating the need for manual typing and ensuring consistency across reports. One of the standout features for me is the support provided by the Proptech Labs team. Despite being relatively new to the system, I've found their assistance invaluable. They've been responsive, patient, and always ready to help, making me feel confident in using the tool effectively. Thanks to the Inspection Manager tool, I now look forward to sending reports to my tenants, knowing that they're receiving detailed insights with clear attention points highlighted in the photos. It has not only streamlined my workflow but also enhanced communication with tenants. Impressed by its effectiveness, I'm now keen on presenting this tool to my senior management for potential implementation across our organization nationwide. Proptech Labs has truly revolutionized the way I manage property inspections, and I wholeheartedly recommend their services to anyone in the property management industry

Kelly Pahuru
Tenancy Manager
The Salvation Army

We have been using Inspection Manager to conduct PCRs for a month now and already we have found higher efficiency and more streamline workflow. The features have allowed us to capture more critical items which previously may have been missed. We have found dealing with the staff has been easy and willing to assist with all our enquiries

Luke O'Hara
Maintenance Manager - Regional
Hume  Community Housing

We have been using Bricks & Agent for all our property maintenance since April 2023. Once we all got the hang of the system, which to be fair didn’t take long at all, we have found it great.  It is very easy to track a maintenance request and great for reminding you if you haven’t had any response or updates from a tradesperson on jobs. Most of our tradespeople are using it well from their end and this in turn makes invoicing very easy.  Approving invoices for payment is quick and easy and certainly saves time for our property managers.  For the few trades that are a little old school with invoices, it is still very easy to add the invoice from our end and approve.Our owners are kept up to date with maintenance jobs, as are the tenants.  This all happens automatically which is also a great time saver. Moving over to B & A was very straight forward.  There are many videos to take you through every step.  These are very easy to follow and very helpful when starting out.  The support from Sonia was great and she is always there to answer any queries we have. We would certainly recommend B & A to anyone looking to speed up and streamline the maintenance side of their business.

Lorena Hopkins
Office Administration
Rent Right Property Management Ltd

Proptech Labs has been a game-changer for our company. Their platform has significantly enhanced our operational efficiency and saved us valuable time and resources. The automation features have streamlined manual tasks, allowing our team to focus on strategic initiatives. This has directly contributed to our business growth by improving processes and workflows. Proptech Labs seamlessly integrates with our existing systems, enhancing overall efficiency without disruption. Partnering with Proptech Labs has been instrumental in driving our success, and we highly recommend their services to any business looking to optimize their operations. The team love Inspection Manager! She says that Andrew Yatras & Robert Dowd have been amazing with their assistance & training!

Zoe Blackman
Finance Operations Manager - Property Management
Harcourts Cooper & Co Property Management

I started using Invoice Automate last year as processing water bills and calculating the tenant charges was a time consuming experience.  Invoice has made this process so easy the invoice loads, it calculates the tenants portions and send this straight to my property management software ready for invoicing.  Why wouldn’t you use this?  Karl Jackson,  Pukeko Rental Managers, Eastern Suburbs

Karl Jackson
Rental  Manager
Pukeko  Rental Managers

Tracey and the Proptechlabs Team are great to deal with. They  offer great support and a great tool!

Hamish Harrison
Director  & Property Investment Specialist
Ray  White Gisborne

We have been using Inspection Manager in our property management department for over 8 years. This program is essential to our daily operations and provides so much cost and time efficiency. We have also been impressed with how the product continues to evolve introducing innovative and intuitive new features. Whilst the PMs love using Inspection Manager it also gives me peace of mind that we are able to provide our tenants and landlords with such detailed and professional reports. A special shoutout to the support team as well, they are so quick to answer and help queries whenever required. This is such an important factor when considering any new software. I highly recommend this service for any Property Management business.

Aaron Godfrey
Director - Castle Hill
Guardian Realty

Our maintenance processes have improved since going on board with B&A as we are now able to keep all of our maintenance notes, correspondence and communications all on one job request and computer system. This makes it an easier reference point for enquiries from Tenants on where their job is up to, or if a different Tenancy Manager receives a enquiry regarding a maintenance request. It has also made managing maintenance in general feel more efficient on our end.

Kathy Samuels
Team Leader
CatholicCare Victoria Housing

We loved using IM and your reports are fantastic.  It has been 2 x years since we switched over as beta testers for IRE while they were building the trust accounting.  A consequence was that we had to use their inspection systems. Both products are great and we will definitely recommend you to others as well. 😊

Thomas Hathaway
Principal/Director
Hathaway

Best inspection app - The tenant assisted inspections have been great for our team throughout these difficult times. I highly recommend!

Tegan Kingham
Senior Property Manager
McGrath St George

Our Victorian housing teams switched to using Inspection Manager a few years ago and their feedback has been overwhelmingly positive. The cloud-based technology makes it easy to adjust inspection details on the go and the platform itself is simple and easy to use. The tech support is second to none and a huge plus if you have large housing teams managing big portfolios.

Travis Grey
Housing  Services Coordinator
Community Housing Ltd

Realmark Urban moved to invoice automate in October 2022 and since then we have gone from a 5 day business turnaround time on processing invoices to nearly instant approval. We have seen a significant financial savings to the business and to the overall trust accounting. Not only has this empowered the property managers to have full control of the accounts the software is user friendly, efficient, innovative and forever developing.

Nicole Hazell
Associate Director - Residential Property Management
Realmark Urban

I love the new Inspection Manager One App. It certainly saves time and makes inspections a lot easier with the new features. Being able to send any maintenance issues straight to B&A also saves a lot of time and makes it easy being able to deal with the issue immediately. Andrew is super fantastic with any issues or help required, very easy to understand, extremely helpful and knowledgeable.

Debbie Harrison
Property Manager
Rent Exchange T/A LJ Hooker Drury

Kudos to Patrick and the team for excellent customer service!

Montserrat Blanco
Office Manager | Account Manager
Ray White Epping (NSW)

Bricks+Agent has transformed our operations at Nesti Housing. Being a registered community housing provider with a strong emphasis on trade compliance, finding the right solution for us was crucial. Bricks+Agent not only met but exceeded our expectations. Its ability to seamlessly manage trade compliance is central to ensuring we stay on top of compliance responsibilities. The integration with Xero has been incredibly beneficial, eliminating the hassle of double-handling invoices and reducing errors. Additionally, Bricks+Agent's streamlined management of in-house trades and job orders has significantly improved our efficiency. It's user-friendly, reliable, and tailored perfectly to our needs. In summary, Bricks+Agent is an essential tool for any housing agency looking to optimise processes and enhance efficiency, all within the one easy to use system

Rod Pennings
Asset & Facilities Manager
Nesti Housing

Best inspection app used by far. The support is also excellent. Thanks to all the staff

Chris Lane
Belle Property

All good, Andrew has been amazing, all his knowledge of your program was second to none and he knew the answer to all my 109889769 questions.Before we book the demo could you please advise prices, that way I don't waste anyone's time.

Jacobi Lea Christiansen
Property Manager
Booths Realty

One of our most time consuming processes in our PM team was always maintenance. There were too many steps to get approval, frustrating tenants, owners and property managers. We were early on the Bricks and Agents platform and I have to say we have never looked back. Our maintenance process is now more automated taking less steps for approval and simplified the way we manage maintenance. The effect of this was a huge amount of time saving, efficiency for out Property Managers and a higher level of service to our owners and tenants. I am confident to say Bricks and Agent is a game changer for our business

Troy Pullar
Director & Licensed Estate Agent
Harcourts Carrum Downs

I wanted to take a moment to commend the exceptional qualities of one of your staff members, Kaylen Curlewis. Amidst my interactions with various individuals from your company in the past 2 years, Kaylen truly stands out. Her timely responses, deep understanding of our requirements, and unwavering commitment to finding solutions truly distinguish her. Despite some past disappointing encounters with your team, Kaylen's remarkable service deserves recognition. I was so impressed by her dedication that I felt compelled to ask for your email address. Having someone like Kaylen as part of your team is undoubtedly a point of pride. While your product is commendable, exceptional customer service is paramount in this industry. Her demeanour and service excellence are a reflection of how people perceive your company. Congratulations.

Ellena Wong
Director and JP
C & R Realty International

Highly recommended, support team go above and beyond, big shout out to Andrew for your great support!! Great tenant assist options working well for our agency. 5 Stars from Harcourts Your Place - St Marys!!

Chantaelle Weber
Property Manager
Harcourts Your Place

Inspection Manager has truly made the life of a Property Manger so much easier. Not only has it helped with capturing the true condition of a property, it is easy to navigate, sync and send reports. The Inspection Manager is an excellent app for high-quality templates used for reporting the condition of a property and cannot imagine conducting my daily roles without it.

Monica Touma
Sales Associate
Belle Property

Inspection Manager has truly made the life of a Property Manger so much easier. Not only has it helped with capturing the true condition of a property, it is easy to navigate, sync and send reports. The Inspection Manager is an excellent app for high-quality templates used for reporting the condition of a property and cannot imagine conducting my daily roles without it.The Tenant Assisted Inspection is a very clever idea to get tenants involved in routine inspections. The admin set up is easy and tenants have had no troubles with using the link to complete their routine inspections during Covid - 19.

Emily Jaworek
Ray White Mawson Lakes

Makes the job so much easier. Great improvements and shortcuts

Roz Dukes
Century 21 Central West
INSIGHTS AND UPDATES

Stay informed with the latest trends, tips, and news

Our blog provides valuable insights to help you stay ahead in the fast-evolving world of property management.
Industry
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Integrated Suite Solutions are Redefining Property Management
With features like automation and insightful analytics, let’s delve into how they are reducing manual workload.
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Maintenance
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Why Digital Maintenance Apps are Reshaping Property Care
With maintenance management apps, scheduling and tracking maintenance tasks have never been easier.
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Inspection Apps are Game Changing Property Management
From paper to screen, digital inspection applications are redefining how property inspections are conducted.
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Industry
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Integrated Suite Solutions are Redefining Property Management
With features like automation and insightful analytics, let’s delve into how they are reducing manual workload.
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Ready to Transform Your Property Management?

Book a demo today and see how Proptech Labs can elevate your property management experience.
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