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For tenants, property managers who promise one thing and deliver nothing is unacceptable. As rental prices increase, so too do tenants' expectations on what exceptional customer service looks like. If you want to avoid these start using some of the tips above, and keep your tenants happy.
Ideas and trends that are shaping your business are likely to be disrupted by new and advancing trends in technology and old strategies may not work as well anymore. If you want to stop your business from becoming another statistic, try using these hacks for future-proofing your business.
While you will be busy as a middleman between the landlord and the tenant, you will hire trade professional to solve issues at the ground level. Here are some of the things that you need to consider while hiring your property maintenance team.
The business of property management does not need to be bogged down by the bureaucratic paperwork. Property managers need to consider these factors while choosing a property management software.
There’s 250,000 service providers with a registered trade business, but the rate of service providers adopting smart technology to run their business continues to lag.
As a property manager, you should be conducting regular inspections of your properties. You place trust in tenants to maintain a property and follow lease rules, however you need to run routine inspections to ensure there’s nothing wrong with any property you find yourself managing
When selling its important to know how much is my house worth. Find out how to value your property and get accurate information from experts and tools available.
Repairs and maintenance to rental propertys are one of the most common issues that cause legal disputes between landlords and tenants. As the mediator, property managers need to know and educate both tenants and landlords on whose responsibility it is to fix repairs and maintenance issues.
Routine inspections are a big part of a property manager’s day to day job. Along with the millions of other tasks they’re expected to complete, it can be tempting sometimes to rush inspections and assume everything is fine. No doubt this can often lead to some serious problems down the line, especially if tenants are hiding/performing questionable or illegal substances or behaviour. You can never be too careful when it comes to routine inspections. At Inspection Manager we compiled a list below of red flags or warning signs as a property manager to look out for when completing a routine inspection.
Staying connected with your tenants and building a trusting relationship is key to having better tenants, maintaining well-kept rental properties and being updated with any issues/problems on a rental property right away. Kelly, a Property Manager from LJ Hooker says “The best way to maintain well-kept rental properties with minimal issues is to form more trusting and better relationships with your tenants. Staying connected with check-in messages or calls to tenants is one step closer to a more transparent relationship.”
Routine inspections allow you to identify and address any maintenance or repair issues. This gives landlords peace of mind, knowing their valued rental properties are being maintained and carefully managed. The details recorded at routine inspections are also used as evidence in disputes between landlords and tenants. Therefore, in order to serve their purpose, routine inspections should to be done thoroughly and competently. At the same time, routine inspections don’t have to be a difficult process.
Property managers, do you feel like your work is always following you wherever you go? Even when you’re not physically taking your work home with you, it’s always on your mind 24/7. Work-life balance is a common struggle for property managers and a lack of boundaries often leads to burnout.
Copying, filing, searching, retrieving, refiling, sending, mailing and faxing… on average a property manager spends 20% of their time on paperwork. If you’re tired of doing things the hard way, you’re not alone. Many property management agencies have converted to/created a paperless office and have never looked back since. While the change may seem intimidating at first, here are some compelling reasons why your agency should create a paperless office today.
Being a Property Manager is hard work – you’re always juggling a dozen different tasks on a hectic schedule. Sometimes it’s so easy to get caught up in day-to-day commitments that you forget to focus on the bigger picture -where your career or business is heading. Attending a conference is the perfect way to receive some much-needed inspiration and motivation. There’s no better way to stay informed and network with experts in the property management industry.
What helps improve your property management skills? According to industry experts, it’s about avoiding a few common pitfalls. If these are overlooked, they may escalate into major problems, and can cause serious damage to your performance and wellbeing.
Property owners and managers shouldn't turn away good tenants just because they have one or two pets. According to a recent article by Chad Gardland, about 70 percent of tenants who live in rental apartments own pets, with majority of those owning a cat or dog. Unfortunately, many pet owners admitted that it can be quite difficult to find apartments that are pet friendly. About two-thirds of urban pet owners had difficulties finding a rental property where pets are allowed. By excluding pets from their rental properties, landlords and managers also exclude an important percentage of compatible tenants. This is a limiting approach because if done right, making rental properties pet friendly can attract great tenants. In fact, according to Psychology Today’s report, people who own pets are happier, have more stability, and are more likely to rent a property long-term. So, this could be beneficial for property managers, as this may attract high quality applicants. However, be prepared to deal with the risks that are associated with pets such as property damage, complaints, and maintenance.
Whether you’re a seasoned property manager with an impressive portfolio or a beginner, you want to grow your rent roll and increase your monthly rental income. Right? The good news! Fortunately, there are countless rent roll growth strategies scattered over the web. But the question is what actually works? Which strategies help deliver real results effectively in a hassle-free manner? This article shares several time-tested rent roll growth strategies that really work.
When Spring is approaching, property managers focus on seasonal property maintenance inspections. Inspections consist of monitoring and tracking assets that don’t usually require much attention in Winter like gutters, pools, gardens, and lawns. Managers will check assets that function all year round like filters, HVAC units, and generators, in order to avoid failures. To property owners and landlords, functionality is essential for preserving their home's integrity and keeping tenants happy. To track maintenance related tasks and costs, property owners and managers can implement a maintenance management system. Having a running log on all adjustments and issues handled is important, so many property managers will use a property maintenance software. To help you prepare for Summer, make sure you take these 7 tips into account during the next Spring maintenance check:
Technological advancements in property management software offer solutions to many problems most property management professionals struggle with every day. Performing tasks like tracking payments, seeking approvals and managing maintenance costs and trades manually takes up a lot of time. However, there’s a solution - having property maintenance software!
Did you know that your bathroom holds many germs? Cleaning it isn't a fun task and you might end up making many blunders during the whole activity. While it's important to keep a bathroom clean, many people assume this and end up getting infections and other related diseases. You can maintain your bathroom and enjoy your shower by avoiding the following mistakes.
Trying to find a renter to fill a property is hard enough. As a property manager there are many elements that need to come together in order to be able to find the right type of tenants to a property. To sell a product to it's prospective renter, it's essential to write an engaging property listing to ensure success in engaging the right people and satisfying your clients requirements. Writing a property listing seems pretty straight forward right? The Bricks+Agent guide to writing a property listing will help you market any property to the right audience.
Investing in properties is one of the best investments you can make in life. But like any other investment, it is essential to do your research before investing your hard earned money. It is a common misconception that property investment always offers you good returns. You need to consider many factors while investing in a real estate. Here are 5 tips to reduce stress while buying your first investment property.
While you're busy working on your craft, you still need to have consistent work and the ability to run your business successfully. Sure, you might have your own systems in place, but there's an easier and more effective solution to help you manage your teams, customers and jobs so you can start seeing results and growth in your business. Here's 4 reasons why the Bricks + Agent onboarding experience for service providers is the best in driving success.
Mandatory maintenance is something that defines the property management industry today. However, things like whether the property’s portfolio is well-maintained or not is something that is questionable. The reason why most real estate agencies are planning to, or already have streamlined their maintenance processes, is ultimately to imrprove their clients' overall satisfaction with their business. Although maintenance is quite beneficial and important for rental properties, it can keep your staff bogged down and start to affect your business, if managed ineffectively. How will you deal with property maintenance tasks? Thanks to the simplified property maintenance system developed by our team at Bricks+Agent, maintenance and repairs at rental properties are a breeze to complete. Here’s how it will help:
Would you like to revamp your house by changing your furniture? Whether you need a new door, a custom entertainment unit or a window installation, a carpenter can handle all that. Apart from that, carpenters can work on other materials such as PVC, steel, and plastics. What is a carpenter subcontractor hourly rate? From this article, you will get an overview of the work of a carpenter and what it costs to hire one.
You probably know that property managers and property management companies exist, but do you know exactly what they do? The property managers are third parties who are hired to handle a wide range of daily operations related to real estate investments.
If you don’t have time to keep your home clean and tidy, then hiring a cleaner is your next best option. Getting in a cleaner for a weekly house clean, or a spruce up before guests stay, is becoming more common these days as we juggle work, children, pets and social events. Here is an outline of the services and costs involved to give you an idea of how much you’ll be looking at paying.
When you are faced with a serious issue, you will know immediately that you need to hire a plumber, but what happens if you are not sure? There are less obvious problems that might require a professional’s attention and it is important to know how to spot them. If you avoid fixing an underlying plumbing issue, over time, the costs of the repairs could increase. Additionally, a leaky pipe that is not fixed on time can severely affect the structure of your house.
Solar panels are leading the way as an alternative energy source for residential homes in Australia. Since we enjoy some of the highest levels of solar radiation in the world, it makes good financial sense to take advantage of this and install solar panels on your roof. As well as being an effective source of energy, going solar has positive benefits for the environment. With solar power you don’t have to worry about greenhouse gasses, it’s totally environmentally friendly. Solar power means you can also enjoy energy-independence from grid electricity, always handy when there are power failures, and consistently cheap rates because, unlike energy companies, the price of the sun won’t go up. Do solar panels actually generate enough power to make a difference? The answer is ‘yes’, in general, solar panels can convert approximately 15-40% of the sun’s energy into electricity, depending on what type you get.
One of the most popular and common DIY jobs, painting the interior of your home can be an easy and pleasant activity. If you are looking for a cheap and effective way to increase the value of your house, then sprucing it up with a brand new coat of paint is a great idea. However, this task can be time-consuming, so unless you are willing to put in some time and effort, you should consider hiring a professional painter.
Is your roof too shabby, damaged beyond repair or outdated? If it is affected by any of the above cases, the only choice you might have is to replace it with roof tiling. But how much can it cost you to repair it? Would you like to renovate, clean or substitute it?
Growing vegetables doesn't have to be a seasonal job and planting can be done outside of Spring. In many parts of Australia, you can grow vegetables and have a beautiful cottage garden in Winter as well. The only factor you need to address is which types of vegetables are going to thrive in your local climate.
So you own one or several Airbnb rental properties and maybe time isn’t on your side to manage them by yourself. What's the best solution? Lucky for you, hiring a person who provides professional Airbnb property management services has become quite popular. Your properties will get all the attention they need, and you get to worry less and invest your time in something else.
A tidy garden improves the beauty of your home and keeps you safe. As much as you can keep it clean using the DIY method, it might not be possible if you are busy. You might need to hire a garden cleaner. Garden cleanup cost can be around $45/hr. It depends with the requirements of the job. Sometimes cleaning a garden can be as low as $40/hr or as high as $50/hr. If you need services of a professional garden cleaner, it can cost you on average in Australia $164.84 to complete the whole project. However, this being an average estimation, rates can vary depending on the number of tasks involved.
A property manager must be a skilled juggler of numerous tasks, keeping both landlords and tenants happy. In addition to keeping properties maintained and in good shape, they are responsible for preserving a rental property's value. Although this job only requires a high school diploma, many customers will opt to work with a specialist who has a degree in real estate, finance, or business. We've put together a list of professional qualities a property manager needs hold to make the most out of a successful career.
Do you know who the average Australian property investor really is? Contrary to popular belief, it’s not the super wealthy property speculator buying up rentals left right and centre. In fact it could be your next door neighbour, the one who’s drinking XXXX and firing up the barbie. Don’t believe us? Let’s take a look at some stats to see if we can put together a clearer profile of this person….
Whether you’re a seasoned property manager with an impressive portfolio or a beginner, you want to grow your rent roll and increase your monthly rental income. Right? The good news! Fortunately, there are countless rent roll growth strategies scattered over the web. But the question is what actually works? Which strategies help deliver real results effectively in a hassle-free manner? This article shares several time-tested rent roll growth strategies that really work.
How do you feel about interacting with your home the way you would with a website? In the future your home will know who’s in what room, make your coffee and turn on your lights. It might even choose your clothes for you based on the temperature outside.
Are you planning on remodelling or renovating your house? If you are, you might be considering wallpaper, which has re-entered the style space this year. Available in a wide range of colors, textures, and prints, replacing old wallpaper or installing it in order to improve the property’s overall appearance could add value, attract more buyers and boost your home’s appeal.
Does your job revolve around customer satisfaction? Working in customer-centric industries like real estate, you will come across a lot of people and making a connection with the customer is vital to the longevity of your business. Establishing healthy customer connections is a fool proof formula for generating repeat business. Customers will come to you not just because they love your products and services, but because you offered them a smooth and convenient experience. The experts at Bricks + Agent have compiled a list of tips and tricks for improving customer connections.
If you're on the lookout for a new career path, becoming a property manager might just be the perfect job for you. Now more than ever, people of all ages are renting instead of buying, so the need for good and professional property managers is out there. A career in property management can bring a decent salary, job security, and steady employment, and if you like to work with people, then your success is almost guaranteed.
Cloud-based property management software is considered one of the most popular and powerful tools for many real estate agencies. But while it is quite popular among many businesses, the software can still be quite overwhelming and mysterious to many, which fuels many myths about it.