In these terms and conditions, “we” “us” and “our” refer to Vendor Compare Pty Ltd ABN 83 616 471 768 trading as Bricks and Agent. These terms and conditions, as amended from time to time, are the terms and conditions for your use of our website and associated online channels (Website) including our mobile application and omni channel options as available for download from time to time through third-party vendors or suppliers (App, omni channel, together with the Website, the ‘Platform’) and your use of our service provider marketplace (Service). For Customers - property managers and property management offices who are registered or invited and then subsequently use our platform. For end users: tenants, owners and consumers who are registered or invited and then subsequently use our Platform. For Service Providers -providers of related services such as property service providers and trades to find opportunities with potential customers by accessing and using the Platform, you acknowledge that you have read, understood and agree to be bound by these terms and conditions for our Platform and Service (Terms).

1. Use of the Platform

1.1 You must use the Platform in accordance with these Terms. By using the Platform you warrant that you are over 18 and legally capable of entering into a binding contract.

1.2 You are solely responsible and liable for all activity and communication on the Platform initiated by yourself or via your registered account login (your Account).

1.3 You must not use the Platform for any unlawful purpose or fraudulent purpose, use the Platform to engage in any offensive conduct or breach of a third party’s intellectual property rights or interfere with the Platform’s operation or security.

1.4 You must keep your Account login details secure and confidential, and notify us immediately of any actual or suspected security breach.

1.5 If you use a workplace email address or facilities for your Account or to access the Platform, then you are solely responsible for ensuring that you comply with and represent and warrant that you comply with your workplace rules.

1.6 You must not attempt to damage the Platform in any way or introduce any virus or harmful code to the Platform.

1.7 As we consider necessary in our discretion, we can temporarily or permanently restrict your access to the Platform, revoke your Account or remove any content that you have submitted to the Platform.

1.8 We agree not to restrict or remove access your access to the Platform or revoke your Account unless: we have given you notice that you are in breach of these Terms and you do not remedy that breach within 14 days after receiving notice; your account remains in arrears for more than 14 days; you are in breach of these Terms and we consider, acting reasonably, that your access must be restricted or removed immediately to protect the integrity of the Platform; in the case of service providers, we have given you notice that you have received an unfavourable rating from users of the Service more than 3 occasions and you do not provide a response addressing the unfavourable ratings to our reasonable satisfaction within 14 days after receiving notice; or we reasonably suspect that you do not hold all necessary licences, permits and authorisations in relation to your business or to permit you to perform your contract with the Customer.

1.9 We may change the Platform and the Service from time to time at ourdiscretion.2. Use of the Service – for Service Providers

2.1 As a Service Provider, and subject to your compliance with these terms, including payment of any applicable fees, you may use our Service to receive quote requests, work orders and identify opportunities with potential Customers via the Bricks and Agent or hipages platforms.

2.2 Information about Customers is provided “as is” based directly on the information provided to us by the applicable Customer. We are not responsible for the accuracy or completeness of any information provided by any Customer or for their authenticity, insurances or financial viability.

2.3 When you identify a potential Customer through our Service, you acknowledge that you are responsible for any checks that you may wish to make on the bona fides of the Customer, and that any resulting contract is made directly with the Customer. We are not a party to that contract and disclaim any responsibility for the Customer’s compliance, including payment obligations.

2.4 You are responsible for your compliance with your contract with the customer, and indemnify us against any claim in relation to your engagement with the Customer.

2.5 When you post information on the Platform for potential Customers to respond to, you warrant that the information contained in the posting is accurate, not misleading, not defamatory, not offensive, does not infringe any party’s intellectual property rights, is not discriminatory and complies with all applicable laws.

2.6 You are responsible for obtaining and maintaining insurance at appropriate levels to cover any potential liability you may have in relation to your business and your contract with the Customer.

2.7 You are responsible for ensuring that you have all necessary licences, permits and permits you in relation to your business and to permit you to perform your contract with the Customer. You must not use the Service as a Service Provider unless you have all applicable licences required by your industry, in the relevant jurisdiction, such as builders’ licences.

2.8 We may also include a function for you to provide a rating (with or without comments) for Customers. If you use the rating, you warrant that the information you provide is accurate, not misleading, not defamatory, does not infringe third party intellectual property rights, is not discriminatory and complies with all applicable laws.

2.9 We may also include a function for Customers to provide a rating(with or without comments) for you. You acknowledge that we are not responsible for the content of any material submitted by Customers in the rating function or for the rating that you receive, and you accept the risk that the rating or comments may be unfavourable.

2.10 You acknowledge and agree that we can collect GPS data from you and your staff and contractors in order for us to provide the Service. You acknowledge and agree that you have obtained the express consent from any of your staff or contractors to our use of the GPS data for the purpose of us providing the Service. You assign ownership of all GPS data collected to us. To protect the privacy of Customers and your staff and contractors, we agree to use all reasonable endeavours to de-identify all GPS data collected from your staff and contractors other than as reasonably required to provide the Service.

2.11 All customer data received by the requesting customer or the agent of the customer is to be treated as private and confidential. This data may only be used to provide the service as requested by the customer or the agent of the customer and may not be used for any other purpose including but not limited to marketing or re-marketing.

2.12 If you are a trade migrating from Propertysafe (Maintenance Manager), you consent to the disclosure to us and the migration of the information that Propertysafe (Maintenance Manager) holds in relation to you within Propertysafe (Maintenance Manager) (including your business details, service and verification details and trade credits) (“Trade Information”) from the Propertysafe (Maintenance Manager) platform to us. This will enable us to honour your trade credits and continue to allocate trade jobs to you in relation to real estate agencies that have migrated to our Platform.

3. Use of the Service - For End Users

3.1 As a Customer, and subject to your compliance with these Terms, you may use our Service to identify Service Providers for your property related transactions.

3.2 If you submit information on the Platform for Service Providers to review, you warrant that the information is accurate, not misleading, not defamatory, not offensive, does not infringe third party intellectual property rights, is not discriminatory and complies with all applicable laws.

3.3 You must not use the Service to conduct a property-related activity unless you are the legally registered owner of the relevant property or have the authority to do so on behalf of the owner, or create a request for an item that is unrelated to the owner of the property.

3.4 Information in Service Provider postings is provided “as is” based directly on the information provided to us by the applicable Service Provider. We do not check and are not responsible for the accuracy or completeness of any information provided by a Service Provider or for their authenticity, experience, skills, licences, financial viability, insurances or qualifications.

3.5 When you reach an agreement with your selected Service Provider, you acknowledge that any resulting contract is made directly with the Service Provider. We are not a party to that contract and disclaim any responsibility for the Service Provider’s performance of the contract.

3.6 We may also include a function for you to provide a rating (with or without comments) for the Service Providers you have used. If you use the rating, you warrant that the information you provide is accurate, not misleading, not defamatory, does not infringe third-party intellectual property rights, is not discriminatory and complies with all applicable laws.

3.7 We may also include a function for Service Providers to provide arating (with or without comments) for you. You acknowledge that we are not responsible for the content of any material submitted by Service Providers in the rating function or for the rating that you receive, and you accept the risk that the rating or comments may be unfavourable.

property-related 4. Use of the Service - For Customers

4.1 As a Customer, and subject to your compliance with these Terms, including payment of any applicable fees, you may use our Service to provide work orders, quotations and identify Service Providers for your property related transactions.

4.2 You acknowledge that there will be a minimum monthly spend by you irrespective of the plan or service offering provided. You acknowledge that there is a minimum contracted time commitment to the platform. If you leave prior to this time, early termination fees may be applicable.

4.3 If you submit information on the Platform for Service Providers to review, you warrant that the information is accurate, not misleading, not defamatory, not offensive, does not infringe third-party intellectual propertyrights, is not discriminatory and complies with all applicable laws.

4.4 You must not use the Service to conduct a property-related activity unless you are the legally registered owner of the relevant property, you are a property manager or property management office holding a written contract to act on behalf of the owner, or duly authorised as a trustee or attorney or under another authorisation that is valid in the jurisdiction where the property is located.

4.5 You must use the platform for all maintenance and maintenance-related activities.

4.6 In the event any commissions or fees are payable to you, you will supply a tax invoice for these payments at a predefined period. You further acknowledge that you have the ability and authority to receive commission or fee payments, where applicable. If there are any overpayments, these will be subject to repayment.

4.7 You must not use the Service to obtain services in relation to a property unless you are legally entitled to do so, for example as the legally registered owner, the property or managing agent of the property, the tenant with the owner’s or agent’s authority, or as a trustee or attorney in relation to the property. If you are not the legally registered owner, you must disclose this to the Service Provider, along with the nature of your authorisation.

4.8 Information in Service Provider postings is provided “as is” based directly on the information provided to us by the applicable Service Provider. We do not check and are not responsible for the accuracy or completeness of any information provided by a Service Provider or for their authenticity, experience, skills, licences, financial viability, insurances or qualifications

Service Provider

4.9 When you reach an agreement with your selected Service Provider, you acknowledge that any resulting contract is made directly with the Service Provider. We are not a party to that contract and disclaim any responsibility for the Service Provider’s performance of the contract.

4.10 We may also include a function for you to provide a rating (with or without comments) for Service Providers you have used. If you use the rating, you warrant that the information you provide is accurate, not misleading, not defamatory, does not infringe third party intellectual property rights, is not discriminatory and complies with all applicable laws.

4.11 We may also include a function for Service Providers to provide a rating (with or without comments) for you. You acknowledge that we are not responsible for the content of any material submitted by Service Providers in the rating function or for the rating that you receive, and you accept the risk that the rating or comments may be unfavourable.

4.12 Service providers may be subject to platform fees when completing work orders generated from your agency.

4.13 You must notify us in writing 90 days prior to the expiry of the term if you wish to cancel your agreement. If this notice is not provided prior to this time, then the agreement term will be automatically renewed for the same duration as originally entered into.

4.14 If you are an agency migrating from Propertysafe (Maintenance Manager), you consent to the migration of your properties under management and their associated data from the Maintenance Manager platform to our platform. We will notify Propertysafe (Maintenance Manager) of your consent to enable the migration of your data to us.

5. Information on the Platform and Uploaded content

5.1 The Platform may contain links to or advertisements from other third party websites. It is for you to decide whether these other websites should be relied on and you access third parties’ websites at your own risk.

5.2 The placement of such advertisements does not constitute a commendation or endorsement by us of the advertisers’ products or services and we do not endorse the content of these advertisements or websites nor provide any warranties regarding the accuracy of their content.

5.3 We may (but are not obliged) to vary, edit or remove information on, including content uploaded to, the Platform at any time for any reason, including where we suspect the information may breach these Terms.

6. Fees& Payments

6.1 As a Customer or Service Provider, when you register for our Service, you will complete your application for use of the Platform through our payment system. It is your responsibility to provide accurate payment information and we will not accept responsibility for issues arising from your provision of incorrect details, such as incorrect delivery or incorrect payment information.

6.2 By completing your application you agree to pay the fees as stated on your agreement or provided to you prior to signing up.

6.3 You authorise us or our billing agent to process the payment for any and all fees due.

6.4 We will notify you in writing to your registered email address if there is a change to the Fee payable by you. Any such Fee change will take effect from the date as notified in the correspondence. Any overpayments will be credited or refunded to your account.

6.5 On cancellation or termination of your plan or restriction on your use of the Platform for any reason you will not be entitled to any refund of Fees paid to us. You may be required to pay an early termination fee if youcancel prior to the end of the term of the agreement.

6.6 You will be responsible to pay any minimum fee or charge in line with your agreement.

6.7 If we incur an expense or loss in connection with your provision of incorrect payment information, you indemnify us for and we may seek reimbursement for that expense or loss.

6.8 We use Stripe and other payment methods set out on the Platform from time to time to process your payments. Where Stripe is used, no credit card details are processed or stored by us. If you provide credit card details to us, we will handle them in accordance with our Privacy Policy

6.9 If we are unable to successfully process a payment, then we may either give you an opportunity to update your payment details or notify you of the unsuccessful payment and cancel or restrict your access to the platform.

6.10 Our prices are in the currency where your agency or business is located.

6.11 Costs of Recovery - The debtor/s shall pay for all costs actually incurred by Vendor Compare Pty Ltd in the recovery of any monies owed underthis Agreement. You agree to be liable for and indemnify Vendor Compare Pty Ltd. These costs include recovery agent costs, repossession costs, location search costs, process server costs and solicitor costs on a solicitor/client basis, debt collection commission and legal fees on an indemnity basis.

7. GST(Australia and New Zealand only)

7.1 Words and expressions that are not defined in these Terms but which have a defined meaning in the GST Law in the respective jurisdiction have the same meaning as in the GST Law in the respective jurisdiction; GST means GST within the meaning of the GST Law and includes penalties and interest; and GST Law has the meaning given to that term in the;·        Australia - A New Tax System(Goods and Services Tax) Act 1999 (Cth)·        New Zealand– Goods and Services Tax Act 1985

7.2 Except as otherwise provided in these Terms, all consideration payable under these Terms in relation to any supply is exclusive of GST.

7.3 If GST is payable in respect of any supply made by a supplier under these Terms (GST Amount), the recipient must pay to the supplier an amount equal to the GST payable on the supply. Subject to clause 6.4, the recipient must pay the GST Amount at the same time and in the same manner as the consideration for the supply is to be provided under these Terms in full and without deduction, set off, withholding or counterclaim (unless otherwise provided in these Terms).

7.4 The supplier or its agent must provide a tax invoice to the recipient before the supplier will be entitled to payment of the GST Amount under clause 6.3.

7.5 If these Terms require a party to pay, reimburse or contribute to any expense, loss or outgoing suffered or incurred by another party, the amount which the first party must pay, reimburse or contribute is the sum of (a) the amount of the payment, reimbursement or contribution, less any input tax credit in respect of the payment, reimbursement or contribution to which the other party is entitled; and(b) if the payment, reimbursement or contribution is subject to GST, an amount equal to that GST.6.6 If an adjustment event occurs in relation to a taxable supply under these Terms:(a) the supplier must issue an adjustment note to the recipient within 7 days after becoming aware of the adjustment; and(b) any payment necessary to give effect to that adjustment must be made within 7 days after the date of receipt of the adjustment note.

8. Disputes

8.1 We make no representation and do not accept any responsibility for any quality issues, non-performance, inadequate performance or other issues in relation to a Service Provider’s performance of an engagement. Customers must raise any such issues with the Service Provider and seek any refund, resupply or other compensation directly from the Service Provider under the contract with the Service Provider.

8.2 In the case of any dispute or difference arising in relation to these Terms (Dispute), the Dispute will first be discussed between you and us. If we cannot jointly resolve the Dispute within 10 business days, the Dispute will be referred, at the request of either party, for mediation in accordance with the rules and procedures of the Australian Disputes Centre (ADC), by a mediator appointed by the ADC.

8.3 Each party must continue to perform its obligations during the period of any Dispute, except to the extent prevented by the nature of the Dispute.

8.4 Each party must bear its own costs of the mediation.

8.5 A party must not commence any proceedings, other than an application for urgent interlocutory relief, until it has complied with the provisions of this clause

9. Privacy and personal information

9.1 Personal information that you provide to us is treated in accordance with our Privacy Policy.

9.2 You acknowledge that information, data and content you provide may contain personal information or other identifiable characteristics and that information, data and content may be disclosed to other users of the Service as part of the Service.

10.Liability

10.1 You indemnify us and our personnel from and against all losses and claims resulting from your breach of these Terms, any applicable law or any third party intellectual property rights or your fraud, negligence or misrepresentation.

10.2 To the extent permitted by law and except as set out in these Terms, we exclude liability for any claims, losses, damage, cost or expense incurred by you in connection to your use of this Platform or the Service. We do not warrant that the Platform will be uninterrupted, error-free or free from viruses or harmful code.

10.3 To the extent permitted by law we exclude all representations and warranties, expressed or implied but not limited to those relating to fitness for a particular purpose. You acknowledge that the Platform is provided "as is" and that we do not make any warranty or representation as to the suitability of the Platform or Service for any purpose.

10.4 To the extent permitted by law, we will not be liable to you for indirect and consequential loss arising from or connected to this agreement in contract, negligence or otherwise unless that loss arises as a result of our own negligence or wilful misconduct.

10.5 Our liability to you for loss or damage of any kind arising out of his agreement or in connection with the relationship established by it is reduced to the extent (if any) that you cause or contribute to the loss or damage. This reduction applies whether our liability is in contract, negligence or otherwise.

10.6 Our Service comes with guarantees that cannot be excluded under the Australian Consumer Law. You have rights under the Australian Consumer Law for major and minor failures. In addition to other entitlements, for a major failure, you may be entitled to a refund or compensation for the reduced value of the service. For a minor failure, we may choose to provide you with a refund or re-supply the Service.

10.7 To obtain compensation, you will need to provide documentary evidence of the loss or damage suffered, and documentary evidence that such loss or damage was a reasonably foreseeable consequence of our failure to comply with a consumer guarantee under the Australian Consumer Law.

11. Intellectual property

11.1 The contents of the Platform are the intellectual property of us and our licensors, and you must not copy or reproduce them.

11.2 Any third party trademarks included in the Platform are subject to the rights of the third party and remain the intellectual property of the third party.

11.3 When you provide any information, data or content to the Platform, such as a profile or posting or you make available information, data or content to the Service, you grant us an irrevocable, perpetual, non-exclusive, royalty-free, worldwide licence to use, copy, adapt and sub-license that content for any purpose and you provide all necessary consents in relation to moral rights to enable us to do so. You warrant that you have the right toprovide this licence and consent in relation to all such content.

12. General

12.1 These Terms will be governed by and construed in accordance with the laws in New South Wales, Australia. By using our Platform and accepting these Terms you agree to submit to the exclusive jurisdiction of the courts having jurisdiction in that state and courts of appeal from them.

12.2 If any provision of this agreement is found to be illegal or unenforceable pursuant to any statute or rule of law or for any other reason, that provision is deemed to be omitted without affecting the remaining provisions, which will continue in full force and effect.

12.3 These Terms may be updated from time to time. In the event that weupdate these Terms, these will become the new Terms and we will notify registered users either by sending an email to your registered email address orby posting a message on the Platform which is accessible only by you. The amended Terms will take effect from the time the email is sent or the message is posted.

Bricks +Agent Privacy Policy with markups for NZ Privacy inclusion 23 May 2024
At Vendor Compare Pty Ltd, ABN 83 616 471 768, trading as Bricks and Agent (“B + A”), we respect your privacy and are committed to protecting your personal information. This privacy policy outlines important information for your use of our Platform and Service(as defined in our Terms), collection, use disclosure, protection of your personal information and our commitment to your privacy. B + A will comply with applicable privacy laws, including Australia’s Privacy Act 1988 and New Zealand’s Privacy Act 2020, and any additional and applicable privacy codes and laws when dealing with your personal information.
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By accessing and using our Platform, you acknowledge that you have read and understood this privacy policy and any other privacy policy that B + A may issue from time to time. If you have any questions about this privacy policy, please contact us at: Vendor Compare Pty Limited Level 7 / 485 Bourke St Melbourne, VIC 3000 Australia support@bricksandagent.com

Personal Information

1.1 Personal information is information or an opinion about an identified individual, or a reasonably identifiable individual, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not.

Collection of Personal Information

2.1 We collect personal information for the purpose of conducting our business as a real estate agent and allied service provider marketplace, including where you have provided information to us by: registering or subscribing to our Platform for customers, placing an order through us for agents and other service providers, providing your information to us, including by providing GPS data providing your account details and contacting us.

2.2 The personal information that we collect may include: your name, date of birth (for identification purposes) and contact details including phone number, email address, residential address or mailing address; your payment details, for customers, or your account details for receipt of payments, for agents or service providers; and any other personal information collected in the course of completing a transaction.

2.3 We also collect information about the way our customers use our service. This includes information about: service usage, responses to offers or promotions made by us or our affiliates, inquiries and complaints.

2.4 If, in any case, you provide personal information of third parties to us, you must inform the third party about our privacy policy and your provision of their personal information to us. This may include, for agents and service providers, where you provide information about employees or the individual contact on a business account.

2.5 Our Platform may contain links to third-party websites that send and receive personal information about you while complying with applicable laws. They may have their own privacy policies and we are not responsible for their treatment of your personal information.

2.6 Location data may be collected and used in accordance with this privacy policy from The B+A Property Manager, B+A Trade, B+A Tenant and B+A Owner mobile applications.

Use of Personal Information

3.1 We collect, hold and use your personal information to sell and promote our goods and services to you, to improve the range of our offerings, maintain and develop our business systems and to assist in responding to your feedback or enquiries. We also collect, hold and use your personal information to manage and administer the products and services we provide.

3.2 We disclose personal information we collect for purposes that are incidental to the sale and promotion of our goods and services to you. For example, we may disclose your personal information to service providers who assist us in our day-to-day business operations.

3.3 We may collect, hold, use and disclose your personal information for other purposes that are within reasonable expectations or permitted or required by law.

3.4 We may disclose your personal information to subsidiaries of Vendor Compare Pty Limited, those of which are governed by this privacy policy and respective terms and conditions. From time to time our Platform may generate automated emails to users, or users may message each other through the Platform. Messages sent by or through the Platform are treated as part of the Platform for the purposes of this Privacy Policy and our Terms. You may at any time opt out of receiving marketing material by contacting us or by following the unsubscribe instructions on any marketing communication you receive from us. You accept that on receipt of your instructions to opt out of receiving marketing material, removal from any marketing distribution lists may take several business days following the date of your request.

3.5 Your personal information may be provided to third parties that provide services to us, including companies providing services relating to our platform, delivery of email to you, payment gateway, logistics and technology support, wholesale suppliers, information storage suppliers, and technicians who assist us with resolving faults. This may require providing your information to third parties located, and including the storage of your information, outside Australia and New Zealand. Where it is known or assumed that the use of some third-party providers are located outside of Australia and New Zealand, reasonable steps are taken to search and select those providers including an evaluation of their security, privacy and confidentiality procedures and performance to ensure the protection of your personal information reflective to those procedures and practices detailed in the Australian Privacy Act 1988 and the New Zealand Privacy Act 2020.

3.6 When no longer required by us, unless required by law to retain it, reasonable steps will be taken by us to destroy or de-identify your personal information in a secure manner.

3.7 If you do not provide your personal information to us, we may be unable to provide our Service to you, or to deal with you if you are or represent a service provider or other business.

3.8 We will take all reasonable steps to protect your personal information, and you will be able to access the part of your personal information that is held on the Platform at any time (subject to service outages)to keep it updated.

3.9 Although we try to create a secure environment by limiting access to the Platform and our systems to legitimate users, we cannot guarantee that unauthorised parties will not gain access. To the extent permitted by law, we exclude any liability arising from any unauthorised access to your personal information.

Accessing your Personal Information

4.1 You have a right to access and/or correct your personal information, subject to exceptions allowed by applicable jurisdictional law and in line with the Australian and New Zealand Privacy Principles. If you would like to do so, you may do so in writing by contacting us at:support@bricksandagent.com We reserve the right to charge a reasonable fee for searching for, and providing access to, your information on a per-request basis, this is expected to be in extraordinary situations only. We may require reasonable proof of your identity, which may require the disclosure of your personal information, as a security measure before providing access to, or correcting, information. You can find more information about your rights by contacting: Australia - Office of the Australian Information Commissioner New Zealand– Office of the Privacy Commissioner

Cookies and Data

5.1 In order to improve your experience on our Platform and for the purposes of marketing and remarketing our services on other websites you may visit, we may use cookies or similar functionality. Third-party vendors, including Google, show our marketing material on websites across the Internet, and use cookies to serve ads to you based on your past visits to our Platform. You can opt out of Google's use of cookies by visiting Google's Ads Settings. Alternatively, you can opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page. You may disable the use of cookies via your internet browser’s settings, but this may remove some functionality within our Platform.

5.2 Our Platform uses Google Analytics, a website service that enables the tracking of user analytics including but not limited to browser information, operating system information, pages viewed while browsing the Platform, website session times and referring website addresses, and enables us to help understand website traffic and usage. Information about you regarding your web usage behaviour is held by Google and is subject to its privacy policy which can be viewed here: https://policies.google.com/privacy.Information about privacy issues relating to Google Analytics can be found here: https://policies.google.com/privacy

‍5.3 We may also use the Google Ads service to enable remarketing services, and Google UserID, demographic and interest reports. Information about you regarding your web usage behaviour is held by Google. Information from Google’s User ID service may be connected to other data that we hold about you.

5.4 Our Platform may also use Facebook pixels for conversion tracking and custom audiences, in accordance with Facebook’s terms which can be viewed at https://www.facebook.com/policy.phpChanges to this Privacy Policy6.1 To keep this information current and accurate, we reserve the right to make amendments to this privacy policy at any time. Changes to the privacy policy will be notified by the publication of an updated version on the Website. Your continued access to the Platform following an update to the privacy policy represents your consent to these changes.

Contact Details

If you have any enquiries about this privacy policy, contact us at privacy Officer – support@bricksandagent.com7.2 In this privacy policy, “we”, “us” or “our” means Vendor Compare Pty Ltd ABN 83 616 471 768 trading as Bricks and Agent.   

Statement of Business Ethics

Proptech Labs and its related entities (referred to in this document as we, us or our), are deeply committed to operating our business in a safe, sustainable and fair manner, which complies with all relevant Australian and international laws, regulations, codes and standards. The statement below details the ethical principles that govern the way we do business and operate our business.  This includes, but is not limited to, all internal dealings with Proptech Labs colleagues including any and all contractors, but also our external interactions – such as with our clients, external colleagues, suppliers and subcontractors, the natural and developed environment and every community in which we live and work.
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Business partners
We value and are committed to forging strong, long term and collaborative relationships with all people and organisations we do business with, including clients, industry members and our third-party suppliers (collectively referred to in this document as our business partners).We expect all of our business partners, large and small, to also abide by the principles contained in this document, and to ensure they are acting responsibly and ethically and so too are their business partners. This expectation is considered, investigated and confirmed upon engaging with new business partners as part of the procurement processes. We are committed to working with our business partners to educate up to an expected level of appreciation and ensure that our business partners conduct themselves with adherence to these principles.

People, inclusion, health and safety

Proptech Labs encourages and supports responsible labour practices that contribute to the development of fair, safe, supportive and inclusive places of work.  Human rights (as per the Universal Declaration of Human Rights) must be safeguarded, and the entirety of our business is dedicated to identifying and ensuring proper management of human rights, not just in our local communities, but across the globe. We believe in the establishment of an inclusive, diverse and interesting workplace for all. A workplace and environment that is free from bullying behaviour, harassment of any kind or any discrimination – including discrimination on the basis of gender, age, religion, disability, ethnicity, cultural affiliation or sexual orientation. We believe in a changing world where people and our environment are at the core, and we enable all people to bring them full selves bring them full selves to the workplace. All people across the globe are entitled to fair and appropriate pay, benefits and safe working conditions.  We have and will continue to be committed to encouraging gender equality across our supplier and business partner network.  We and our business partners must comply with workplace gender equality legislation and ensure appropriate and supportive processes, trained staff and policies in place. All policies will be required to read and understood by all staff commencing employment with the organisation. Never, in any circumstance, will we engage in, enable or facilitate child labour of any form, or forced or involuntary labour.  We strictly comply with our obligations under the Australian Modern Slavery legislation. We have also committed to maintaining an ongoing healthy and safe work environment across our various office locations but also as the majority of our staff are remote workers, we encourage the establishment of a safe and healthy workstation all the while the business is complying with all relevant health and safety laws.

Environmental sustainability

Environmental sustainability is important to us. We understand and support the importance this has within our people, our clients and our communities. Therefore, we have an organisation wide dedication to acting responsibly and ensuring that we minimise any and all environmental impacts our business and our people have on the environment in a harmful way. Our business and our people conduct themselves ensuring compliance will all applicable laws. Community and reconciliation We are committed to be an active member of our communities. We commit to engaging with and building strong, collaborative relationships through our respect of a truly global world where cultural beliefs and ethnicities are spread far and wide, including in our communities. We duly acknowledge Aboriginal and Torres Strait Islander Peoples and their contribution to the history and culture of Australia, including as the first owners of the land. We also acknowledge all First and Indigenous Peoples at all locations in which we operate our business.

Confidentiality and privacy

We understand the importance of maintaining confidentiality and also the private nature of information provided to us in the normal course of business. We commit to our obligations and adherence with our privacy policy and our client contracts. The Privacy Act 1988 (Cth) governs the way that we must manage and keep private all personal information.  Our privacy policy is at https://www.proptechlabs.com/privacy

Information security
We take data and information security seriously.  This is at the core of our business. Our data and information security practices are aligned to global best practices. This assists to protect the confidentiality, integrity and availability of our and our client’s information. We have engaged globally reputable organisations to support and supply us with the best and most secure globally recognised top IT security and data hosting.

Anti-fraud, corruption and bribery

We are fundamentally opposed to all forms of fraud, corruption, and unethical financing or facilitation, including bribery, extortion, and corruption. We will only respond to or accept a client’s instructions if they comply with law, and we will never allow the enablement of unlawful activities. We are dedicated to compliance with applicable anti-corruption and anti-bribery laws including the Criminal Code Act 1995 (Cth), the Bribery Act 2010 (UK) and the Foreign Corrupt Practices Act 1977 (US).We never provide any gift, bribe, incentive nor receive any gift, bribe, incentive or other form of inducement, for us to facilitate any improper, unethical or illegal preferential  treatment (in our favour, or in favour of someone else)  that is in breach of any applicable laws, or policies of our ourselves or our clients.

International trade controls and sanctions

We comply with all international sanctions as set by Australia or any other country in which we operate, including those imposing import and export controls. We will never do business with individuals or entities that are subject to international sanctions or financial restrictions of any kind that have been establish and communicated by nations and international organisations such as the European Union and the United Nations.  We also will not provide services to any third party if there is any doubt as to the legality of that third party or the requirement to procure our services.

Anti-money laundering and counter terrorism financing

We have committed to comply with all applicable anti money laundering and anti-terrorism laws.

Conflicts of interest

We acknowledge the critical importance of ensuring we provide objective and proper representation of our clients, without any conflict of interest. We have robust systems in place to ensure that we avoid or appropriately manage any potential, perceived or actual conflicts that may arise from time to time.  

Anti-competitive conduct and insider trading

We are committed to upholding fair, ethical and open competition and see the value to the local economies of such practice.  We will not participate or assist in price fixing, market manipulation or sharing or any other conduct. We acknowledge that we have been put in a position of trust and as such are privy to confidential, sensitive and personal information. We will never engage in, or facilitate, insider trading (whether directly or indirectly).

Proactive risk management

We have a robust and proactive risk management practice embedded in the culture and governance of the organisation.  We understand that the sooner any potential risks or breaches are identified and notified, the better the potential at reducing the impact and ensuring a solution is implemented.  We also expect our business partners to proactively manage and mitigate risks that they identify.  This includes notifying us as soon as possible of any risks or breaches identified in this document.If you have any questions about anything contained in this document or would like further information, please contact us at esg@proptechlabs.com