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Smarter Technology for
Better Property Management

Embrace the future of property management with Proptech Labs. Simplify complex tasks, enhance efficiency, and unlock new possibilities in property management.

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Hear from Our Clients

Discover how Proptech Labs has transformed the property management experience for our clients.

We have 1000+ managements we look after and a team of 12. We had a platform previously that wasn't as user friendly and didn't progress. To be able to approve a job and then not have to manually add invoices was a big tick. Everything in one platform - owners, tenants, trades and property managers with a platform that was one thousand times better made the transition so smooth for us.

Nicole Hazell

Associate Director, Residential Property Management.

The transparency between all parties helps our team massively. The whole product and its features make facilitating maintenance very easy and quick. Amazing product with a great team backing the development and support.

Greg Banks

Manager Customer Support, Little Real Estate.

We've had massively increased productivity. Before implementing Bricks and Agent it wasn’t uncommon for us to see 80 to 100 work orders older than 30 days, now this sits at around 20. The trades are really happy using it. It’s really hit our service targets for owners and tenants too.

Cherie Osbaldiston

General Manager, Waikato Real Estate.

I would describe their product as the Uber for property maintenance. We have 45,000 retail customers and we want to be able to give them some productivity tools so that they can manage their retail shop and easily communicate when they have issues.

Aidan Coleman

Former CTO, Charter Hall.

Our Victorian housing teams switched to using Inspection Manager a few years ago and their feedback has been overwhelmingly positive. The cloud-based technology makes it easy to adjust inspection details on the go and the platform itself is simple and easy to use. The tech support is second to none and a huge plus if you have large housing teams managing big portfolios.

Travis Grey

Housing Services Coordinator, Community Housing LTD.

By using the platform, this gives us greater visibility of all contractor jobs, enhances the customer journey and enables us to address any issues with contractors in real time for the 200,000+ properties we manage

Louise Smith

National Operations Manager (Places For People)

We were using Maintenance Manager for 4 years and have switched to Bricks+Agent and the system is easier to use. They are super responsive to improvements and will help your trades, owners and tenants, as well has your team. As they said to us "Your job is to do Property Management, our job is IT - let us ring your tradesperson to help them work out the tech. Most trades has no trouble but you will always get a couple that will struggle with anything new. For our team, B+A is simple to use, troubleshoots with videos for tenants, and we have no hesitation recommending Bricks+Agent to anyone, and we have.

Kaye Matheson

Principal (McGrath Estate Agents)

Bricks and Agent has opened my eyes with regards to how many work orders we are processing as well as the number of renovations we are undertaking. The volume of repairs and maintenance has really shown me how much time it was taking away from our property managers. Through business insights management is no longer left in the dark.

Maria Pakis

Head of Property Management (Harris Tripp)

We made the change to Bricks and Agent at the beginning of 2023. The transition from our previous maintenance programme was seamless. There was plenty of training prior to the change date, and information supplied that we could send to our owners, tenants, and Trade suppliers.The system is easy to use, and the team have picked it up quickly. We have had ongoing support and regular check-ins to make sure we don’t have any questions. When we have needed help, it has been quick and clear.In short, I would recommend the change to Bricks and Agent to anyone considering their options.

Kate Taylor

Manager - Property Management
Harcourts Hawke's Bay

Myself and the team are happy with the software, it's simple and really user-friendly.

Awad Chennaoui

Team Leader - Senior Property Manager - Licensed Agent
Prudential Real Estate

Bricks + Agent has been amazing and easy to keep track of all maintenance which makes our job easy to be in control from maintenance reported, work orders, and quote requests sent to invoicing and completing the job.The program is very easy and user-friendly and the online support is great! It’s definitely a 10/10 program and would recommend this to anyone in the property management field.

Sweeney Altona Rental Team

Sweeney Altona

Best system we have invested in! Since using their system, it has increased our efficiency as a team by 100% in relation to vacates, entries and routines. Our investors love their reports! Our property managers couldn't live without Inspection Manager as it allows us to have full transparency with the owners and tenants.

Danielle Antonello

Head of Property Management Department
Ray White Marrochydore

We have been using Inspection Manager to conduct PCRs for a month now and already we have found higher efficiency and more streamline workflow. The features have allowed us to capture more critical items which previously may have been missed. We have found dealing with the staff has been easy and willing to assist with all our enquiries

Luke O'Hara

Maintenance Manager - Regional
Hume Community Housing

I started using Invoice Automate last year as processing water bills and calculating the tenant charges was a time consuming experience. Invoice has made this process so easy the invoice loads, it calculates the tenants portions and send this straight to my property management software ready for invoicing. Why wouldn’t you use this? Karl Jackson, Pukeko Rental Managers, Eastern Suburbs

Karl Jackson

Rental Manager
Pukeko Rental Managers

Tracey and the Proptechlabs Team are great to deal with. They offer great support and a great tool!

Hamish Harrison

Director & Property Investment Specialist
Ray White Gisborne

Our maintenance processes have improved since going on board with B&A as we are now able to keep all of our maintenance notes, correspondence and communications all on one job request and computer system. This makes it an easier reference point for enquiries from Tenants on where their job is up to, or if a different Tenancy Manager receives a enquiry regarding a maintenance request. It has also made managing maintenance in general feel more efficient on our end.

Kathy Samuels

Team Leader
CatholicCare Victoria Housing

We loved using IM and your reports are fantastic. It has been 2 x years since we switched over as beta testers for IRE while they were building the trust accounting. A consequence was that we had to use their inspection systems. Both products are great and we will definitely recommend you to others as well. 😊

Thomas Hathaway

Principal/Director
Hathaway

Best inspection app - The tenant assisted inspections have been great for our team throughout these difficult times. I highly recommend!

Tegan Kingham

Senior Property Manager
McGrath St George

Our Victorian housing teams switched to using Inspection Manager a few years ago and their feedback has been overwhelmingly positive. The cloud-based technology makes it easy to adjust inspection details on the go and the platform itself is simple and easy to use. The tech support is second to none and a huge plus if you have large housing teams managing big portfolios.

Travis Grey

Housing Services Coordinator
Community Housing Ltd

Realmark Urban moved to invoice automate in October 2022 and since then we have gone from a 5 day business turnaround time on processing invoices to nearly instant approval. We have seen a significant financial savings to the business and to the overall trust accounting. Not only has this empowered the property managers to have full control of the accounts the software is user friendly, efficient, innovative and forever developing.

Nicole Hazell

Associate Director - Residential Property Management
Realmark Urban

I love the new Inspection Manager One App. It certainly saves time and makes inspections a lot easier with the new features. Being able to send any maintenance issues straight to B&A also saves a lot of time and makes it easy being able to deal with the issue immediately. Andrew is super fantastic with any issues or help required, very easy to understand, extremely helpful and knowledgeable.

Debbie Harrison

Property Manager
Rent Exchange T/A LJ Hooker Drury

Kudos to Patrick and the team for excellent customer service!

Montserrat Blanco

Office Manager | Account Manager
Ray White Epping (NSW)

Best inspection app used by far. The support is also excellent. Thanks to all the staff

Chris Lane

Belle Property

All good, Andrew has been amazing, all his knowledge of your program was second to none and he knew the answer to all my 109889769 questions.Before we book the demo could you please advise prices, that way I don't waste anyone's time.

Jacobi Lea Christiansen

Property Manager
Booths Realty

Case Study

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Innovations That Are Changing the Game

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INSIGHTS AND UPDATES

Stay informed with the latest trends, tips, and news

Our blog provides valuable insights to help you stay ahead in the fast-evolving world of property management.

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Integrated Suite Solutions are Redefining Property Management

With features like automation and insightful analytics, let’s delve into how they are reducing manual workload.

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Why Digital Maintenance Apps are Reshaping Property Care

With maintenance management apps, scheduling and tracking maintenance tasks have never been easier.

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Inspection Apps are Game Changing Property Management

From paper to screen, digital inspection applications are redefining how property inspections are conducted.

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Integrated Suite Solutions are Redefining Property Management

With features like automation and insightful analytics, let’s delve into how they are reducing manual workload.